<![CDATA[Latest posts for the thread "What makes for a great customer?"]]> http://action.publicbroadcasting.net/cartalk/posts/list/12203.page Public Action Re: What makes for a great customer? http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#945236 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#945236 GMT Re: Re: What makes for a great customer?
An honest, fair, and competant shop is a gift all year around. A fair, understanding, paying customer is a gift all year around. Perhaps they should swap gifts! Naw, nevermind.]]> http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#936234 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#936234 GMT Re: What makes for a great customer? http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#932020 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#932020 GMT Re: What makes for a great customer?
And one who remembers that when a customer brings in a broken car he/she is already in the process of having a bad day....and makes allowance for that. ]]> http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#912238 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#912238 GMT Re: What makes for a great customer?
This is the same at the grocery store, photo studio, garage, or doctor's office. ]]> http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#910219 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#910219 GMT Re: What makes for a great customer? http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909854 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909854 GMT Re: What makes for a great customer?
From a customer standpoint, a good customer, I guess, is one who knows what he/she is talking about, and is firm, yet polite when pointing out various services are unnecessary or unneeded, but doesn't look at the mechanic as someone who is only trying to rip them off (unless, of course, the mechanic is... unfortunately an all too common occurrence.) ]]> http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909821 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909821 GMT Re: What makes for a great customer? http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909819 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909819 GMT What makes for a great customer?
Yours in bridging the great mechanic-customer abyss,

Tom and Ray
Click and Clack, the Tappet Brothers]]> http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909644 http://action.publicbroadcasting.net/cartalk/posts/list/829212.page#909644 GMT